There are different areas of marketing to focus on depending on what type of business you are. For ecommerce businesses, marketing is focused on promoting products for sale based on customer behavior. Coming up with a strategy can be overwhelming. To help, here are the 7 areas that start with “P” to help you come up with an effective strategy:
1. Product Purpose
What purpose does your product serve? Is it a luxury good or does it help solve a problem your target market has? Make a list of reasons why someone would purchase your item and how they would use it in their daily lives. This will help you or your marketing team create content around the reasons why a customer would purchase your product and how to use it. Marketing avenues that pair well with this discovery are:
- Company Blogs
- Video Ad Campaigns
- Influencer Marketing
- Paid Advertising
- Guest Articles/Reviews
Keep an eye on the economic market. Research similar companies to see what they are charging. Create an in-depth customer profile how much they make and are willing to spend on similar items. Calculate how much profit you must make before discounting your products. A popular technique a lot of ecommerce businesses use is to reward first time buyers with discount codes for their website through email marketing.
In what areas of the internet do you plan for your product to be seen? The destination should be your website that acts as a digital storefront, but where are other places your customers socialize on? Utilize Google Ads for SEO and social media marketing to maintain communication between new and returning customers. Now, social media can get chaotic and may require a digital agency to help you control comments, post creation, and profile updates. If you’re a small business, stick to one platform to start out with. Make sure it is the platform your target spends the most time on.
Brag about all the great qualities of your product. Highlight any unique features. Also compare how a customer would prefer your brand’s product over a competitor. If an existing customer leaves a glowing review spotlight it on your company’s website, social media, and paid ads. A few underrated ways to promote your product are:
- Online Events
- Social Media Group Pages
- Chat Groups
People trust people more than bots or faceless products. You don’t have to have a person on every piece of content but sprinkling in a person’s face will help put customers feel at ease. This can come in many forms:
- About The Founder Page on Your Company Website
- Meet Our Team Page on Your Company Website
- Photos of Clients Using the Product
- Stock Photos of Models with the Product
- Company Photos at a Tradeshow or Event
- Videos of an Expert or Influencer Promoting a Product
How is your product made? Where do you get your materials? Many people love to see behind the scenes of how the product they are about to purchase is made. Have photos or videos taken of the manufacturing process. There is a rise in demand of items to be made ethically. This provides proof that your company is true to their word, especially if your company claims to be eco-friendly or ethically sourced.
7. Physical Evidence of Improvement
It is impossible to create a product that is perfect. There will be clients that leave negative reviews. Resist the urge to delete or hide these reviews. Have a ticket system or a way to contact the company for further feedback and refunds. If it is a problem with the product itself, take a “before” photo along with the negative reviews. When you fix the problem, take an “after” photo and post them on your website and social media. This will make clients feel heard and valued.
Create a dynamic digital marketing strategy for your Ecommerce business. Call 248.528.3600.